Chalet Oly

House and staff were amazing

All of the staff were amazing. We celebrated our 35th wedding anniversary with our family and some friends at Casa Garrobo. I would highly recommend!

This day was magical!! Our tour guide, Tania, was absolutely wonderful. So friendly, so knowledgement and clearly so passionate. Our experience was seamless - we had everything we needed including a homemade snack. We loved every minute of it and the Cenote part of the excursion was a truly unique experience that I'll remember fondly for the rest of my life.

Excelente!! Súper recomendados, muchas gracias Onelis Bejarano por tu atención y tu paciencia!

Excelente atencion, recomendado 100%

Excelente experiencia, un ambiente especial. Muy buen servicio. Recomendado 100%

The company and my personal consierge, Areti, were fantastic, thank you very much! They handled all my inquiries and requests in a timely and freindly manner and their timetables were impecable. Five thumbs up, I would highly reccomend them and I would use them again

Excellent service! Driver kept in touch with us and tracked our flight so was aware that we actually arrived early and we were able to adjust our pickup time. Vehicle was very nice clean and comfortable and the driver was professional and helpful!

Incredible service. They were able to give us literally everything we needed on a moments notice including transportation. The chef was super talented and friendly and would make us random snacks throughout the day. The villa looked better then it did online and they keep it clean. I think this is a perfect spot for a fun getaway with a group of friends and would recomend to anyone looking to do so.

Villa Mermaid was very nice. The rooms were great, there was nothing we could ask for that wasn’t there. The owners of the property were very responsive and provided great information about the area. We felt well taken care of

The team was fantastic and on time Everything was easy

Fantastic experience and the team was amazong

Eddie at Isle Blue was efficient and easy to book our reservation. The administrative process was a bit cumbersome and repetitive with a lot of emails and information to sift through.

The view is truly stunning, priceless, and the main reason to stay here. You can easily lose track of time staring out at the sea for hours. The beach is terrific, with excellent sand and clear, gentle water. It a short walk through the backyard and down a dune. The property is as pictured, although it shows more wear and tear than the photos suggest. Housekeeping did a great job during our stay. Unfortunately, a significant ant and insect problem materially impacted our stay and was very difficult to overlook. It was nearly impossible to keep insects out of the kitchen. We also found them in the bedroom wing. At one point, ants got into a vacuum-sealed package of Sicilian olives that we had purchased to bring home. We are still dealing with insect bites 10 days after our stay. The house likely needs comprehensive fumigation and a much stronger ongoing pest-control program; otherwise, it is difficult to enjoy the indoor-outdoor living that should be one of the property’s greatest strengths. We noted this to the property manager upon departure, but I am not sure how it can be controlled. The home is also relatively lightly equipped compared with other houses we have rented. There was little pool or beach gear (e.g. one beach chair for the entire property), so we went to the store to purchase beach chairs and pool floats. It was also light on towels and other basic supplies typically found at this price point. The furniture is functional, both indoors and out, but the home would benefit from more comfortable places to settle in, stretch out, and spend time enjoying the views. The location, views, and beach are exceptional. With a serious improvement in pest control, this would have been a wonderful experience.

Property was excellent very clean and roomy, we all felt very comfortable in this beautiful palace. Highly recommend this beautiful property !!