Delayed Arrival- Missed Flight

When traveling, it's not uncommon to encounter flight delays or cancellations. If you have arranged for airport transportation or have a local concierge assisting you with your arrival and property orientation, it's important to inform them promptly if your flight is delayed or you miss your flight altogether. Here's what you need to know about informing your airport driver or local concierge of any changes to your flight itinerary:

1. Delayed Arrival - If your flight is significantly delayed by a few hours, it's important to notify your airport pickup representative or local concierge as soon as possible. They will be tracking your flight but a courtesy notification will ensure a smooth arrival process. This will allow them to adjust their schedule accordingly and ensure that someone is still there to greet you upon arrival. You can typically find their contact information in your Final Itinerary and Bon Voyage email. You can view the contact information in your portal if you login.

2. Missed Flight - If you miss your flight, let your airport driver or local concierge know as soon as possible. They can help you arrange for alternate transportation or assist with making new travel arrangements.

3. Updating the Driver - If there are any changes to your flight itinerary on your travel date, such as a change in flight number, be sure to update your airport driver or local concierge with the new information. This will help them stay informed and ensure that they are at the correct airport and terminal to meet you.

4. Communication - Clear communication is key when it comes to informing your airport driver or local concierge of any changes to your flight itinerary. Be sure to provide them with as much information as possible, including your new arrival time and any alternate travel plans you've made.

Remember that your airport driver or local concierge is there to help make your vacation experience as seamless as possible. By keeping them informed of any changes to your travel plans, you can help ensure that everything goes smoothly and you can focus on enjoying your trip.

In conclusion, it's important to inform your airport driver or local concierge if your flight is delayed or you miss your flight. Promptly reporting delayed arrivals allows the airport pickup representative or local concierge to adjust their schedule accordingly, and updating the driver with any changes to your flight itinerary will help ensure that they are at the correct airport and terminal to meet you. Clear communication is key, so be sure to provide them with as much information as possible to help make your vacation experience a success.