Hacienda Caracol, Tulum
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$2,000.00 / Nt
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Hacienda Caracol

Top Pick Badge
Waterfront
Soliman Bay, Tulum
‎(2 reviews)
10 BEDROOMS
10 King
10 BATHROOMS
10 En-suite
24 GUESTS
Children Welcome

Villa Hacienda Caracol, often hailed as one of the most opulent properties in the Mayan Riviera, proudly claims its spot on the most coveted beachfront stretch in the entire region. Nestled on the pristine shores of Soliman Bay, renowned for its breathtaking beauty and proximity to world-class diving sites, this hacienda-style estate combines timeless architecture with exquisite interior decor and a dedicated staff, including a talented chef.

This remarkable property is mere steps away from the glistening white sands, with only lush private gardens and mature palm trees separating the terrace area from the water's edge. The terrace itself is a preferred sanctuary, boasting an exceptionally elegant pool surrounded by abundant seating for leisure and relaxation. Sun beds invite you to soak up the sun, while expansive banquettes provide perfect spaces for daytime socializing or evening gatherings. A covered portico offers additional lounging spots and a complete al fresco dining experience. An impressive rooftop terrace, equipped with both lounging and dining areas, further elevates the outdoor living experience.

Inside, the great room is tastefully appointed, and its vast glass doors and windows capture the delightful sea breezes and panoramic views. This inviting space flows seamlessly into the formal dining area and leads to the expansive gourmet kitchen. For entertainment enthusiasts, there's a state-of-the-art home theater equipped with the latest technology.

The estate accommodates ten luxurious bedroom suites, distributed between the main house and the guesthouse. The rooftop suite offers a lavish escape with a queen bed, a Jacuzzi tub, and an ensuite bath. The second floor features four-bedroom suites, each furnished with king-sized beds, some offering terraces or ocean vistas, and all featuring ensuite baths. The remaining two bedrooms are located in the guesthouse, one on the ground floor with garden access and the other on the upper level with a terrace boasting sea views.

Whether you're planning a special private event or a large family gathering, Villa Hacienda Caracol is the perfect choice. It provides all the essential services and amenities needed for an utterly relaxing and memorable holiday experience.

NOTE: Please note that a mandatory 8% gratuity fee, based on the pricing before tax, will be charged upon arrival at the villa and covers gratuity for the entire staff of the property.
NOTE: Rates are based on 10 guests. There is an additional charge of $85 + tax per person over the base rate with the exception of Easter, Thanksgiving, Christmas, and New Years weeks. Children under 8 years old are free.

Interior Area Size: 1513 ft²
Eric J. Jul, 2017

We had a group of 23, 5 family's. House was amazing, pool was big enough for all of us and the bay was perfect for kids of all ages.

Staff, food , and overall experience was fantastic, exceeded all of our expectations. We would all go back in a second.

Source: HomeAway/VRBO

Tom W. Dec, 2016

We had high hopes for a great family vacation. There are 17 of us so finding just the right place was very important. Hacienda Caracol met the challenge and exceeded all of our expectations.....truly a 10 on a 10 scale.

We used all 10 bedrooms (and loved that they all had private bathrooms) with our group. Equally important to us was the wonderful layout of the living space.....a very nice flow from the house to the outside sitting/dining space.....to the pool area and then on to the beach. Perfect. It is also good that the house is located on a bay protected by a reef, which makes the water calmer and just perfect for our grandkids.

Another excellent bonus for the house is the chef/cook and the other staff always present and willing to help. The chef helped us plan our our meals and then took care of everything from there.....shopping, prepping, cooking and cleaning.....and the meals were always excellent.

We'd go back again without question.

Source: HomeAway/VRBO

Main house:

Bedroom 1: Second floor master bedroom with a king-size bed, A/C, ceiling fan, private terrace, ocean view, safe, phone and en-suite bathroom with bathtub, shower, vanity and wc. 2 guests maximum.

Bedroom 2:  Ground floor bedroom with a king-size bed, A/C, ceiling fan, safe, hair dryer and en-suite bathroom with shower, vanity and wc. 2 guests maximum.

Bedroom 3: Ground floor bedroom with a king-size bed, A/C, ceiling fan, safe, hair dryer and en-suite bathroom with vanity and wc. 2 guests maximum.

Bedroom 4 & 5: Second floor bedroom with a king-size bed, A/C, ceiling fan, terrace, ocean view, safe and en-suite bathroom with vanity and wc. 2 guests maximum.

Bedroom 6: Second floor bedroom with a king-size bed, A/C, ceiling fan, hair dryer, safe, jungle view and en-suite bathroom with vanity and wc. 2 guests maximum.

Bedroom 7: Second floor bedroom with a king-size bed, A/C, ceiling fan, hair dryer, safe and en-suite bathroom with shower, vanity and wc. 2 guests maximum.

Bedroom 8: Rooftop bedroom with a queen-size bed, A/C, ceiling fan, private terrace, ocean view, Jaccuzzi, hair dryer and en-suite bathroom with vanity and wc. 2 guests maximum.

Guest house:

Bedroom 9: Ground floor bedroom with a king-size bed, A/C, ceiling fan, independent entrance, garden view, safe and en-suite bathroom with vanity and wc. 2 guests maximum.

Bedroom 10: First floor bedroom with a king-size bed, A/C, ceiling fan, independent entrance, private terrace, ocean view and en-suite bathroom with vanity and wc. 2 guests maximum.

NOTE: Villa can accommodate up to 24 guests. Rates are based on 10 guests. There is an additional charge of $85 + tax per person over the base rate with the exception of Easter, Thanksgiving, Christmas, and New Years weeks. Children under 8 years old are free.

  • Air Conditioning - Bedrooms
  • Air Conditioning - Living Area
  • Alfresco Dining Area
  • Bar
  • Beach Chairs
  • Beach Towels
  • Bed and Bath Linens
  • Blender
  • Ceiling Fans
  • Coffee Maker
  • Dishwasher
  • Dryer
  • DVD Player
  • Hair Dryer
  • Internet
  • iPod Dock
  • Jacuzzi/Whirlpool
  • Kayak
  • Microwave
  • Outdoor Grill
  • Outdoor Shower
  • Phone
  • Roof Terrace
  • Safe
  • Sound System
  • Sunbed
  • TV - Flat-Screen
  • TV - Satellite
  • View - Ocean/Sea
  • Washer
  • WiFi
  • Chef/cook
  • Gardener
  • Housekeeper(s)
  • Personal concierge
  • Property Manager on Call
  • Security Guard
Housekeeping: Maid service 7 days a week
Cook : 3 meals per day
• Daily Chef Service from 8 am to 6:30 pm (guests are responsible for purchasing meal items; pre-stocking is available at an additional cost).
• Daily Maid Service from 8 am to 4 pm.
• Daily maintenance for beach and pool cleaning from 8 am to 4 pm.
• 24-hour security on the Bay.
• Daily Concierge service from 8 am to 8 pm.
* Unless stated otherwise, the expenses for food and beverages are excluded and will be invoiced separately by the property.
  • Outdoor
  • Private
SEASON BEDROOMS DAILY WEEKLY
2024 Jun 15 to Aug 5 June 15, 2024 - August 5, 2024 (3 night minimum)
10 $2,150.00 $15,050.00
2024 Aug 5 to Nov 25 August 5, 2024 - November 25, 2024 (3 night minimum)
10 $2,000.00 $14,000.00
2024 Nov 25 to Dec 2 November 25, 2024 - December 2, 2024 (5 night minimum)
10 $2,600.00 $18,200.00
2024 Dec 2 to Dec 17 December 2, 2024 - December 17, 2024 (3 night minimum)
10 $2,000.00 $14,000.00
2024 Dec 17 to Dec 27 December 17, 2024 - December 27, 2024 (7 night minimum)
10 $4,200.00 $29,400.00
2024 Dec 27 to 2025 Jan 6 December 27, 2024 - January 6, 2025 (7 night minimum)
10 $5,000.00 $35,000.00
2025 Jan 6 to Apr 13 January 6, 2025 - April 13, 2025 (4 night minimum)
10 $2,350.00 $16,450.00
2025 Apr 13 to Apr 27 April 13, 2025 - April 27, 2025 (7 night minimum)
10 $3,190.00 $22,330.00
2025 Apr 27 to Nov 23 April 27, 2025 - November 23, 2025 (3 night minimum)
10 $2,150.00 $15,050.00
2025 Nov 23 to Dec 1 November 23, 2025 - December 1, 2025 (7 night minimum)
10 $3,190.00 $22,330.00
2025 Dec 1 to Dec 19 December 1, 2025 - December 19, 2025 (3 night minimum)
10 $2,150.00 $15,050.00
2025 Dec 19 to Dec 27 December 19, 2025 - December 27, 2025 (7 night minimum)
10 $5,050.00 $35,350.00
2025 Dec 27 to 2026 Jan 5 December 27, 2025 - January 5, 2026 (7 night minimum)
10 $5,850.00 $40,950.00
2024 Jun 15 to Aug 5 June 15, 2024 - August 5, 2024 (3 night minimum)
Bedrooms: 10
Daily: $2,150.00
Weekly: $15,050.00
2024 Aug 5 to Nov 25 August 5, 2024 - November 25, 2024 (3 night minimum)
Bedrooms: 10
Daily: $2,000.00
Weekly: $14,000.00
2024 Nov 25 to Dec 2 November 25, 2024 - December 2, 2024 (5 night minimum)
Bedrooms: 10
Daily: $2,600.00
Weekly: $18,200.00
2024 Dec 2 to Dec 17 December 2, 2024 - December 17, 2024 (3 night minimum)
Bedrooms: 10
Daily: $2,000.00
Weekly: $14,000.00
2024 Dec 17 to Dec 27 December 17, 2024 - December 27, 2024 (7 night minimum)
Bedrooms: 10
Daily: $4,200.00
Weekly: $29,400.00
2024 Dec 27 to 2025 Jan 6 December 27, 2024 - January 6, 2025 (7 night minimum)
Bedrooms: 10
Daily: $5,000.00
Weekly: $35,000.00
2025 Jan 6 to Apr 13 January 6, 2025 - April 13, 2025 (4 night minimum)
Bedrooms: 10
Daily: $2,350.00
Weekly: $16,450.00
2025 Apr 13 to Apr 27 April 13, 2025 - April 27, 2025 (7 night minimum)
Bedrooms: 10
Daily: $3,190.00
Weekly: $22,330.00
2025 Apr 27 to Nov 23 April 27, 2025 - November 23, 2025 (3 night minimum)
Bedrooms: 10
Daily: $2,150.00
Weekly: $15,050.00
2025 Nov 23 to Dec 1 November 23, 2025 - December 1, 2025 (7 night minimum)
Bedrooms: 10
Daily: $3,190.00
Weekly: $22,330.00
2025 Dec 1 to Dec 19 December 1, 2025 - December 19, 2025 (3 night minimum)
Bedrooms: 10
Daily: $2,150.00
Weekly: $15,050.00
2025 Dec 19 to Dec 27 December 19, 2025 - December 27, 2025 (7 night minimum)
Bedrooms: 10
Daily: $5,050.00
Weekly: $35,350.00
2025 Dec 27 to 2026 Jan 5 December 27, 2025 - January 5, 2026 (7 night minimum)
Bedrooms: 10
Daily: $5,850.00
Weekly: $40,950.00

Rates based on 10 guests.
Rates are based on 10 guests. There is an additional charge of $85 + tax per person over the base rate with the exception of Easter, Thanksgiving, Christmas, and New Years weeks. Children under 8 years old are free.

Note: The rates above are subject to 21% Tax/Service Charge.
Payments accepted in US Dollars, Canadian Dollars, Euros, British Pound, Swiss Franc, Australian Dollars, New Zealand Dollars.
Major credit cards accepted in US Dollars.
Rates are subject to change without prior notice.

  • Reservation deposit is 50%. Full balance is due 90 days prior to arrival.
  • Cancellation Policy: For cancellation greater than 31 days, 55% of the gross rental rate is forfeited. Cancellation made within 30 days, 100% of the gross rental rate is forfeited. Please note Christmas and New Year reservations are fully non refundable (December 18 to January 9).
  • Check In / Check Out: 3pm / 11am
  • Damage Deposit: US$1,500 to be paid at time of check-in in cash or by credit card - ADP packages not available at this property
  • Children Welcome (all ages)
  • No Pets Allowed
  • No Smoking
  • Holiday/Festive Booking Condition: 50% deposit required. Balance due by September 1st.
  • Provisions and groceries are not included
  • Rates are set in US Dollars. Prices in other currencies may fluctuate.
  • Service Charge of 8% of the total reservation amount will be requested at check out.
  • The property charges early check-in and/or late check-out US$ 100 per hour
  • Utilities included
  • Villa orientation

Once a vacation home is selected, the pampered adventure begins. Our concierge team will assist with creating a magical and immersive vacation experience. Our services include

* at select destinations

While available for advanced requests, the concierge team connects with guests 30 days prior to arrival to coordinate arrivals and to reserve desired services and experiences. Guests with scheduled Christmas/New Year stays will be contacted 90 days prior to arrival.

Advice, Answers and Tips
Explore our support articles for answers to your questions
Common Questions
Do we share the villa? click to close
No. You will not share the villa with another party. The villa is exclusively yours. If a larger villa offers a lower bedroom rate category, the villa will remain exclusively yours but the unrented bedrooms will be locked off.
For example, a 5 bedroom villa that offers a 3 bedroom rate will be the exclusive use of the guest but two bedrooms and their en-suite bathrooms will be locked off. Capacity is capped at 2 guests per bedroom.
Are we protected from fraud? click to open
Yes. Isle Blue stands behind you throughout your entire vacation. Unlike other companies, each property we offer has been hand picked to ensure that our standards are met. All property managers are vetted and payments are required to be held in escrow. Our primary obligation is to ensure your satisfaction and to have an exceptionally memorable vacation.
Can you explain the reservation process? click to open
Once a reservation request is received, Isle Blue will request a contract from the property manager for your dates of interest. Once the dates are confirmed and contract is received from the property manager, a payment will be required to confirm your reservation.
Once a reservation is confirmed, a concierge will welcome you to the planning stages of your vacation to assist with arrival logistics, rental cars, transfers, and a host of concierge services.
Can we arrange an early check in? click to open
Early check in may be possible but is at the sole discretion of the property manager. Early check in permission may not be granted until 24 hours prior to arrival.
Can we arrange a late check out? click to open
A late check out is rarely granted due to the turnover needs of a villa. A late check out may only be granted 24 hours prior to your departure from the property and only when there is no check in scheduled on the day of your check out. If a late check out is urgently needed please contact us.
Are transfers to the property included? click to open
Select villas may include a one way or roundtrip airport transfer while others may provide an escort or meeting point. Arrival logistics will be handled by your dedicated concierge as well as other concierge needs. The property's transfer policy will be listed under the Policies section.
What to expect upon arrival? click to open
In general, a villa orientation will be provided along with a key turnover. During the orientation, information and instructions for the property will be provided. Emergency contact information will be provided. We are available 7 days a week to assist with any urgent needs.
The arrival procedures vary from villa to villa, select villas may include welcome provisioning while other properties will provide basic arrival information.
What is the cancellation policy? click to open
Since these vacation homes are one of a kind properties, the cancellation policy is strict. We highly recommend considering trip/travel insurance to protect against any unexpected cancellations or issues that may arise.
For more details, please visit Travel Protection
What happens if the property becomes unavailable after I reserve? click to open
In the unlikely event, the rented property becomes unavailable due to a major issue that may affect a guest's experience or a transfer of ownership, Isle Blue will coordinate with the property manager to find an alternate property of equal or superior standard that is subject to the guest's approval. If an alternate property is not acceptable to the guest, the guest will receive a full refund.
Do you accept credit cards (American Express, Mastercard, or Visa)? click to open
Yes, we accept all major credit cards. American Express, Visa, Mastercard and Discover are accepted. Please note that credit card charges may be subject to additional fees. There are no fees with payment by wire transfer or check.
In the near future, we expect to accept a greater variety of payment methods and currencies via Stripe.
Is housekeeping included? click to open
Housekeeping tends to be a standard among vacation homes but the frequency may vary greatly depending on the property manager’s standards. Most properties will offer daily housekeeping (except Sunday and holidays) while other villas may only provide a mid-week cleaning. Please refer to the Staff section to learn about the housekeeping frequency of the property.
Are towels and linens provided? click to open
Yes. The property will provide bath and pool towels along with linens. Towels and linens will be refreshed as needed.
Are toiletries and tissues provided? click to open
A property may supply an initial supply of soap, shampoo, toilet paper and paper towels but replenishment of supplies once exhausted may be the responsibility of the guest. Each property varies in their handling of toiletries and paper products.
Is a hair dryer available? click to open
A hair dryer should be available at the property. Upon arrival, please check the bathrooms or closet. Typically, a hair dryer is included in each bathroom.
Is an iron included? click to open
Typically yes, irons tend to be standard equipment for vacation homes. Please ask the property representative upon orientation for the location of the iron.
PROMOTIONS

  • Escape to Paradise with Our Villa Promotion!

    Book a 5-night stay or longer with a minimum of US$5000 rental rate, and we'll pamper you with a US$200 Concierge Credit that can be used towards a range of exclusive services to make your stay truly unforgettable.

    Use Your US$200 Concierge Credit for:

    Spa Services: Relax and rejuvenate with a wide range of spa treatments right in the comfort of your villa. Indulge in massages, facials, and more.
    Charters: Set sail on a private yacht or boat charter and explore the pristine waters of your destination. Discover hidden coves, snorkel in crystal-clear waters, and soak up the sun in style.
    Tours: Explore the local culture and attractions with our curated tours. From historical sites to culinary adventures, we've got you covered.
    Excursions: Dive into thrilling adventures with our exciting excursions. 

    Don't miss out on this incredible opportunity to elevate your villa experience! Book your 5-night stay or longer and take advantage of our US$200 Concierge Credit.

    Terms and Conditions:
    -
    Promotion valid for new bookings made between July 1, 2024, and August 31, 2024..
    - Concierge Credit is non-transferable and has no cash value.
    - Concierge Credit does not apply to car rental or chef service.
    - Services are subject to availability and must be booked in advance.
    - Other terms and conditions may apply.

     

    Offer ends: August 31, 2024

    Offer cannot be combined with other offers | Offer based on availability | Minimum night stay required | Non-transferrable | No cash value | Promotion is only valid on new reservations | Black-out dates may apply | Rates subject to tax and service charge
(Updated Daily)
Date Unavailable Availability calendar may not reflect up to date reservation information.
Availability subject to change.

Location, Directions & Nearby Villas

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WHAT OUR GUESTS ARE SAYING

"Isle Blue is everything they say they are. They were a pleasure to deal with and were very responsive and informative. The pictures on their website are exactly what you end up getting and they provide full concierge service throughout your stay. My family and I had an amazing time and before we even returned home, we went to the Isle Blue website to check out their inventory for our next vacation. They really are just that good!"
Marc W.
Emvie
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