Your Concierge

Isle Blue offers a renowned and complimentary concierge service for all of our guests. Our highly attentive and personalized service provides guests all the support and guidance to plan an impeccable getaway.  Isle Blue prides itself on villa and destination expertise in order to provide invaluable advice to our clients.

Before we begin, please take this time to check your passport's expiration date.  If traveling from a non Schengen area please check for Visa requirements.

What to Expect From our Concierge Service

Once a villa reservation is confirmed by deposit, your personal concierge will send a welcome invitation to initiate your vacation planning at your desired convenience.  A questionnaire will be sent to you to obtain details of you desires and to begin the planning process.

Pre-Planning Stage

Your concierge will assist with your vacation planning from setting up rental cars, airport transfers, spa and arrival logistics. We offer a complimentary reservation process for our clients. Some of the services we offer for St Lucia are:

Arrival Logistics
Chef Service
St Lucia Restaurant Suggestions
Spa Appointments
St Lucia Rental Car Reservations
Local Guidance, Tipping Guidelines and Helpful Tips

The Arrival

Check in time is after 3 PM and check out is noon. (Most Villas)

Isle Blue will assist with your arrival details and coordinate your arrival with pertinent parties. Guests have two options. The recommended option is to arrange an airport pickup with our drivers (additional charge) that will take you to the villa and notify the villa’s staff of your impending arrival for a proper welcome. Our concierge service can arrange for your rental car to be delivered to the villa to await your arrival. This option removes the headache, time and stress of waiting in line, navigating the roads, filling the car with gas in the hopes of not taking a wrong turn as you drive on the left side of the road. The second option is to pick up your rental car at the airport and follow the directions to your accommodation.

For your arrival, we highly recommend to all our guests to ensure the following:

Keep our concierge service updated with your flight arrival information. Notify us of any delays or missed flights.

Have a St Lucia cellular compatible mobile phone to allow immediate communications with our support staff for urgent updates or problems.

Have your final itinerary handy with the property address and phone number. The customs form requires an address and phone number. This information is included in your final itinerary.

If there are any problems at your villa, please contact the property management company. If your problem is not addressed, please contact Isle Blue.

To Learn More About Our Concierge Offerings

WHAT OUR GUESTS ARE SAYING

"Happy New Year Leslie and Rhonda! I apologize for how long it has taken for me to properly thank both of you for a wonderful birthday trip. It seems so long ago but I have such fond memories of it. Thank you so much for everything you did to make my 40th birthday special! I will definitely recommend both of you and Isle Blue to other people"
Alesha S.
Blue Swan (SBN)
READ MORE TESTIMONIALS
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